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Research

Keep informed with BGL’s research reports and publications analyzing issues and trends affecting middle market businesses and key industry sectors.
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Professional Services

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Link to BGL Services Insider — New Report Highlights How Successful Staffing Companies Are Evolving Amid AI Boom
HCM Insider Cover Image WEB
BGL Services Insider — New Report Highlights How Successful Staffing Companies Are Evolving Amid AI Boom
The staffing industry is undergoing significant transformation, as persistent labor shortages across critical sectors collide with rapid AI adoption and automation, according to an industry report released by the Human Capital Management (HCM) investment banking team at Brown…
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Link to BGL Professional Services Quarterly Update – Q2 2025
PSU Q2 COVER WEB
BGL Professional Services Quarterly Update – Q2 2025
Major public equity indices increased in Q2 2025, up 11.1% quarter-over-quarter and 13.7% year-over-year. Leading economic indicators eased modestly during the quarter but remained consistent with expectations, as markets responded positively to continued strength in…
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Link to BGL Professional Services Quarterly Update – Q1 2025
Professional Services Update Q1 2025 WEB
BGL Professional Services Quarterly Update – Q1 2025
Major public equity indices decreased in Q1 2025, down 5.4% quarter-over-quarter but up 6.0% year-over-year. Leading economic indicators declined during the quarter, reflecting economic uncertainty driven by tariff policies, rate cut timing, and weakening of…
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Link to BGL Professional Services | The Impact of Artificial Intelligence on the Contact Center Industry
AI In the Contact Center Industry
BGL Professional Services | The Impact of Artificial Intelligence on the Contact Center Industry
Artificial intelligence (AI) has emerged as a transformative force in the contact center industry. With features such as advanced data analytics, voice recognition systems, sentiment analysis software, real-time quality assurance, and personalized recommendation systems, most…
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Link to BGL Professional Services Quarterly Update – Q4 2024
BGL Professional Services Update Q4 2024 COVER WEB
BGL Professional Services Quarterly Update – Q4 2024
Major public equity indices increased in Q4 2024, up 2.9% quarter-over-quarter and up 21.6% year-over-year. Leading economic indicators improved during the quarter, reflecting positive sentiment driven by anticipated rate cuts, ongoing declines in inflationary pressures,…
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Link to BGL Professional Services Quarterly Update – Q3 2024
PSU Q3 2024 COVER WEB
BGL Professional Services Quarterly Update – Q3 2024
Major public equity indices increased in Q3 2024, up 5.4% quarter-over-quarter and up 32.8% year-over-year. Leading economic indicators increased during the quarter, mirroring the positive sentiment around continued rate cuts but remaining somewhat subdued due…
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Link to BGL Professional Services Quarterly Update – Q2 2024
PSU Q2 2024 Cover Image WEB
BGL Professional Services Quarterly Update – Q2 2024
Major public equity indices increased in Q2 2024, up 3.5% quarter-over-quarter and up 22% year-over-year. Leading economic indicators remained stagnant, mirroring the cautious sentiment among investors due to uncertainty around the current interest rate and…
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Link to BGL Professional Services Quarterly Update – Q1 2024
PSU Q1 2024 COVER WEB
BGL Professional Services Quarterly Update – Q1 2024
Major public equity indices moved higher in Q1 2024, up 8% quarter-over-quarter and up 27% year-over-year. Stabilization of most leading indicators has eased concerns of an economic downturn, prompting corporate investment in growth initiatives. However,…
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Link to BGL Professional Services Quarterly Update – Q4 2023
PSU Q4 2023 COVER WEB
BGL Professional Services Quarterly Update – Q4 2023
Major public equity indices increased in Q4 2023, up 12% quarter-over-quarter and up 24% year-over-year. Strong economic data has reduced concerns of an imminent recession, driving expectations for company earnings higher. Given the recent overall…
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Link to BGL Professional Services Quarterly Update – Q3 2023
Professional Services Q3 2023 cover
BGL Professional Services Quarterly Update – Q3 2023
Major public equity indices have been mixed over the last few quarters, decreasing 3.5% in Q3 2023 quarter-over-quarter, but up nearly 7% year-over-year. A resilient U.S. economy and the pausing of rate hikes from the…
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