Research
Keep informed with BGL’s research reports and publications analyzing issues and trends affecting middle market businesses and key industry sectors.
Recent Research
Link to BGL Business Services Quarterly Update - Q2 2020
BGL Business Services Quarterly Update - Q2 2020
At the outset of the COVID-19 healthcare crisis, economic instability and the near-certain negative impact...
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Link to BGL Business Services Insider – Contact Center Outsourcing Continuing to Gain Market Share, with M&A Acting as a Growth Lever
BGL Business Services Insider – Contact Center Outsourcing Continuing to Gain Market Share, with M&A Acting as a Growth Lever
The Contact Center Outsourcing (CCO) industry is continuing to undergo steady growth with technology driving...
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Link to BGL Business Services Update – June 2020
BGL Business Services Update – June 2020
BGL is pleased to bring you the BGL Business Services Update for the month of June 2020....
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